At AffordableUSAMeds.com, your satisfaction is important to us. We strive to provide high-quality, affordable medications delivered safely and on time. Due to the sensitive nature of pharmaceutical products, we have a strict but fair refund and cancellation policy outlined below.
1. Order Cancellation
- Before Shipment:
You may cancel your order within 12 hours of placing it or before it is shipped, whichever is earlier. To request a cancellation, please contact our support team immediately at [Insert Email] or call [Insert Phone Number]. - After Shipment:
Once an order has been processed and dispatched, it cannot be canceled.
2. Refund Policy
Due to health and safety regulations, we do not accept returns or offer refunds for medications once they have been delivered, unless:
- The product received is incorrect or not as ordered.
- The product is damaged during transit.
- The product is expired or defective upon arrival.
If you receive a product under these conditions, you must notify us within 48 hours of delivery by email or phone, including clear photos of the product, packaging, and order details.
3. Refund Process
If your refund is approved:
- The refund will be processed using the original payment method within 7–10 business days.
- You will receive a confirmation email once the refund has been initiated.
- We reserve the right to request the return of the damaged or incorrect product before issuing a refund (return shipping may be covered by us in such cases).
4. Non-Refundable Items
We do not offer refunds in the following cases:
- If the customer provides an incomplete or incorrect delivery address.
- If the customer refuses delivery of the package without valid reason.
- If the order is delayed due to factors beyond our control (e.g., postal delays, customs clearance).
- If the product has been opened, used, or tampered with.
5. Contact Us
For any refund or cancellation requests, please contact us promptly:
SHABBIR MEDICAL HALL
Email: info@affordableusameds.com
Phone: +1 (732) 781-8790
Website: https://affordableusameds.com